Delivery
Can I specify a delivery time?
When ordering flowers for a funeral or funeral, we always ask for the day and time of the funeral.
So that our florist can ensure that your flowers are present at the funeral ceremony in time.
With Mourning arrangements you always get a 100% guarantee that the flowers will be delivered before the time specified by you. If for whatever reason it does not work, we will contact you.
I don't know where the flowers should be delivered..
You received an invitation for a funeral and there are different locations on it. You soon wonder where the flowers should be delivered.
You can always call us or send a photo of the card to our WhatsApp number +3182732330.
You can also send an email to wecare@flowers.nl and we are happy to help you with that.
I want to order something for a funeral, what information do you need?
When ordering a funeral or cremation, it is extra important that the flowers are delivered to the correct address and time.
Please provide us with as much information as possible, such as the name of the funeral home, the name of the deceased, the date and time of saying goodbye, etc.
Track and trace
Directly after you place the order you will receive an order confirmation.
Once our florist has prepared the order for shipment on the day of delivery. You will receive the status update "Shipped"
When the order has been delivered to the delivery address or to one of the neighbors you will receive a new notification with the status "Delivered".
The Funeral did already took place.
Where can I have the flowers delivered if date of the Funeral already past?
It is of course always painfull and annoying if a funeral card has been delivered to you as a result of which you have had to miss the funeral service.
In that case, we advise you to send the next of kin a Beautiful, colorful bouquet in a vase with a card with a personal text attached
Learn more about a our delivery status
Delivery terms
Would you like to have more information in regards to our delivery terms?
Delivery dates and times can unfortunately not be guaranteed ecept Flowers flower deliveries for a Funeral or Cremation. During times of high order traffic, it can happen that orders are also delivered in the evening hours. Our track and trace service is a free service, no rights can be derived from this.
Please click here for more information.
How fast can you deliver?
Flowers in the Netherlands, ordered before 1 p.m., delivered the same day! (not on Sundays and delivery to the Wadden Islands are an exception to this.
We have a special protocol for flowers intended for a funeral.
Call or email our customer service and your urgent order will be processed with priority.
Same day delivery?
If the order is placed after 13:00 is same day delivery then still possible?
Yes, this is possible however not guaranteed, We will do our best for you!
I don't have the address of the funeral home.
Thanks to our extensive local network, all our florists have good contacts with the funeral companies. The addresses are known to florists.
In most cases, they also have the key to the "flowerroom", a special room where the florist can lay the flowers for the funeral in conditioned condition.
This allows the Florist to deliver the flowers on any moment to the Funeralhome.
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